Who we are

Our website address is: https://www.comfortshealthandbeauty.co.uk.

What personal data we collect and why we collect it

When you make a request to book an appointment you will be required to provide your full name, telephone number, address, postcode and email address. In addition we will need information about your age and general health in order for you treatment to go ahead.

This information is requested to ensure that it is safe for us to perform your treatments.  This information is also required by our insurers the Association of Beauty Therapists, who require that this information is kept on file for 7 years after you have received you treatment/s from us. Your information has been requested and will be held on the lawful basis that the provision of a treatment from us is in relation to a contractual obligation.  Your telephone number and email address will be used to confirm and remind you of your appointments.

Any refusal to provide any of the information mentioned above will mean that we will NOT be able to provide you with any services.

Marketing

From time to time we may send you information about products and services that we feel may be of relevance to you.  You will be asked to consent if you would like to receive this information. Should you no longer require this information you are able to notify us by clicking the unsubscribe link at the bottom of your email, replying to your text or in writing to bookings@comfortshealthandbeauty.co.uk

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

 

Analytics

By default, WordPress does not collect any analytics data. However, many web hosting accounts collect some anonymous analytics data. We use google analytics to collect data in relation to visitors on our website, which allows us to improve its content.  We do not collect information about you or your computer.  Should you with not to allow this information, you willl need to adjust the settings in your browser.

Google analytics require us to provide yo with the following:

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Who we share your data with

Your information is shared with the following to conduct our daily business

Get Timely – Cloud based booking system (click to view their policy)

Barclays Bank – To process payments (click to view their policy)

123-reg – To provide web hosting and email accounts (click to view their policy)

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information provided in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Your personal information will be held securely for 7 years following your treatment with us.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Janine James

07894997184

Janine@comfortshealthandbeauty.co.uk

Additional information

How we protect your data

The privacy of your data is very important to us.  We make every step to keep your data safe. All programs and documents containing any sensitive information are encrypted and password protected.

What data breach procedures we have in place

In the unfortunate event of a data breach you will be notified if any of the information effect you in any way. We will also inform the Information commissioners office of the breach in question.  We will identify the breaches and look at way that this can be avoided in the future.